TM Forum’s Customer Experience Management (CEM) Program enables service providers and global enterprises to develop a complete customer ...
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The analysis of relations between the CRM market orientation
The customer orientation is the cornerstone reconnu as of the functioning of the companies. Customer relationship management (CRM) and ...
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Learn the most important 5 reasons why customer relationship management is important for small businesses
CRM for small businesses The customer relationship management (CRM) enables small business owners to meet the operational challeng...
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Learn the most important 22 tool in Social Media Marketing
With all online marketing channels and discipline, there must be tools to make the most effective and efficient marketing task. Soci...
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